The success of your furniture store depends on more than just the sales force. You need to develop a marketing plan that will make your furniture store stand out.
Furniture marketing is intimidating to many retailers. Many retailers are afraid it will be difficult to implement. Advertising doesn’t need to be an obstacle for your Furniture Store in Warrnambool, regardless of its size. Take a look at the five marketing tips below to get you started.
1. Update Your Website Regularly
The majority of customers research a business online before shopping in a store. It’s therefore more important than ever that your furniture ecommerce site is attractive, optimized and user-friendly. Consider giving your website a makeover if it is difficult to navigate or visually outdated.
Users are attracted to your website by the clean, crisp colors and intuitive design. You can use tools like 3D or augmented reality to show your customers your furniture so that they can see it in its truest form. Digital renderings allow them to explore your product and augmented reality allows them to see what the products look like in their environment.
2. Develop A Comprehensive Marketing Plan
Marketing traditional
Furniture store marketing has always relied on traditional outlets such as print, radio and television. Even though many industries have moved away from traditional advertising, it is still a good idea to spend some money on these channels. You don’t want older generations to be ignored if they are part of your client base. Do not put all your eggs in one basket. Your ad budget should most likely be spent on digital marketing.
Digital marketing
Digital marketing is a priority in the “age Amazon”. You’re losing money if you don’t market digitally. Stop. Furniture retailers who want to increase their online traffic must find SEO services that will bring them local traffic, and pay-per click services that will expand their reach quickly. Digital marketing is a great way to promote furniture stores. Search engine optimization, pay per click ads, rich media, social networking, podcasting and more are all options. You should work with an experienced marketing agency or person who can help you maximize your digital and traditional marketing assets. Both online and offline marketing efforts should be coordinated to boost sales.
3. Wherever Your Audience Is, Engage Them.
Who is your target audience?
Identifying your target audience is the first step in determining which platforms you should use. What age range do they belong to? What is their location and income? What are their interests? What are their problems? Understanding their motivations will help you better relate to your customers and develop more targeted campaigns.
Take advantage of social media
Social media is a powerful tool for marketing. It’s crucial to know what channels your audience prefers. You can reach Millennials/Gen Z by posting pictures and videos on platforms such as Instagram, Twitter and TikTok. If you want to sell classic furniture or housewares to older customers, you might target Facebook or Pinterest. Find out how your most likely customers spend their time. Go and meet them.
4. Your Customers Will Return To You
Marketing furniture stores is essential for customer retention. It is more expensive to acquire new customers than it is to retain existing customers. Therefore, you should keep your current customers engaged. Do not market to only potential customers. To maintain your relationship with existing customers, make an effort to reach out to them. Your customers will remain loyal to your brand if they feel that you are supporting them. This will lead to more future sales.
5. Your Sales Team Needs To Be Able To Achieve Results.
It’s crucial that your sales team is able to close deals when your marketing campaigns for your furniture store start to pay off. Leads are only important if they lead to sales. Your sales team must be adequately trained to guide potential customers throughout the entire purchasing journey.
Your sales team will be able to answer questions from customers and pass on the information they have learned about your product. This also includes giving your team the tools to demonstrate the advantages of your product over that of your competitors. You can do this by using brochures, demos or even hands-on comparisons. Ask your sales staff what they can do to impress potential customers.
Do not forget to train your phone agents. Your sales team must be able close a sale over the phone. Customer service agents should be able troubleshoot issues and resolve them in a positive way. It’s important that, even though it is not directly related to your marketing efforts, you don’t push people out of the door with poor customer service.